La santé

Hundreds of COVID test appointments cancelled in Quebec after tech snafu – Montreal Gazette

Santé Québec reported that the province’s online COVID-19 screening platform is currently undergoing maintenance.

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Even Quebecers who are symptomatic won’t be able to book COVID-19 tests online for the next few hours, Santé Québec warned on Wednesday evening.

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The health authority posted a message on Twitter on Wednesday afternoon reporting that the province’s online COVID-19 screening platform is currently undergoing maintenance.

On Wednesday evening, a message on the platform’s website read:

“We are currently in a maintenance period. The platform will be available shortly, please try again later. We remind you that screening at a screening center should be considered only if you have symptoms of COVID-19 and you cannot take a rapid test.”

On Wednesday evening, this message appeared the Santé Québec website.
On Wednesday evening, this message appeared the Santé Québec website.

Earlier in the day, the CIUSSS de la Mauricie-et-du-Centre-du-Québec reported that “unavailable time slots were booked over the coming days at various testing centres in the region” because of a technical issue on the screening platform.

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As a result, the CIUSSS said it would only administer PCR tests to health-care workers and patients awaiting surgery outside the Mauricie and Centre-du-Québec areas. Anyone else who shows up at a testing centre “will be given a rapid test to do at home,” the CIUSSS said, noting that there’s “a limited quantity of rapid tests available on site.”

Cancelled COVID-19 testing appointments because of the technical issue have also been reported in the Villeray borough of Montreal, Laval and in Boucherville on the South Shore.

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